Waypost integrates with your software solution to provide personalised, real-time guidance for every user need. Experience a service that is unique, easy to use, and makes a powerful impact on your product conversion and the end user experience.
Waypost communicates with a user via an intuitive chat interface. The job to be done can be explained in the same plain language as if talking to a person. The best part is that users don’t have to wait for customer support as Waypost helps immediately and accurately.
Your users are guided around the screen with a unique beacon, which highlights action areas. It’s like having an expert next to you pointing a finger at each button to click! Finding the way around software has never been easier.
Your users are guided around the screen with a unique beacon, which highlights action areas. It’s like having an expert next to you pointing a finger at each button to click! Finding the way around software has never been easier.
Majority of people require help immediately or within5min
in order to successfully navigate software
80% of SaaS users prefer guidance from an experienced person or watch videos, over reading documentation or calling customer support
90 out of 156 surveyed professionals said they would pay more for software they are better at
and 75% of people want to utilise more features